Last updated: August 6, 2026
This Refund Policy applies to purchases of KA$H (the K12 Class & Comp System) from K12Logic LLC.
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you may request a full refund within 30 days of your order date. This covers individual and LEA memberships, subscription renewals, and KAI credit packs.
Our order process is conducted by our online reseller Paddle.com, which is the Merchant of Record for all our orders and handles returns and customer service inquiries. To request a refund, visit paddle.net with your order details, or email us at Kash@k12logic.com and we will help you submit the request.
Refunds are returned to the original payment method. Processing times depend on your bank or card issuer, and are typically 5–10 business days after approval.
LEAs paying by purchase order or invoice may request a refund on the same 30-day terms by contacting Kash@k12logic.com. Approved refunds are issued as a credit memo or payment reversal against the original invoice.
You may cancel a subscription at any time. Cancellation stops future renewals and access continues through the end of the paid term. Refunds outside the 30-day window are provided where required by law, and Paddle's refund policy also applies to online orders.